On-Call Optimizer supports the import of availability information from the products listed below.
If the calendar you use is not shown, please get in touch, and we will see if support can be added.
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Supported Calendars
Understand which calendar products are supported by On-Call Optimizer and how to use them.
1 - Google Calendar
How to link a Google Calendar to On-Call Optimizer
On-Call Optimizer supports the import of availability information from one or more Google calendars.
Connection Process
To link a Google Calendar to your On-Call Optimizer account follow the connection instructions
and click the Connect Google button.
You can connect any number of Google calendars (e.g. work and personal) to a single On-Call Optimizer account so long as you have permission to log-in and complete the authorization process with each Google account.
Updating calendar selection
You can change or update which of the accessible calendars will be used as a source of availability information following the instructions for calendar configuration.
Disconnecting
To remove a Google Calendar connection:
- Select
Calendarsfrom the side bar - From the list of available connections click the
Disconnecticon at the bottom of the connection you wish to remove.
OAuth permissions
Disconnecting a calendar in On-Call Optimizer will delete all credentials to the calendar held by On-Call Optimizer and prevent any further attempts to read the calendar by On-Call Optimizer, however the OAuth grant of permissions remains in place on the Google side even though it can no longer by utilized by On-Call Optimizer.
For completeness you may want to also visit your Google Account Connections Page and revoke any permissions grants for On-Call Optimizer.
Required Permissions and Data
On-Call Optimizer uses the minimum possible set of OAuth permissions and takes steps to minimize the amount of calendar data accessed and stored.
OAuth scopes requested
- https://www.googleapis.com/auth/calendar.readonly
- Used to retrieve the list of available calendars to allow you to select which calendars On-Call Optimizer should process.
- Used to read event information from selected calendars to match to your availability preferences.
Data accessed
On-Call Optimizer filters events to minimize the amount of information processed and retained.
2 - Microsoft Outlook
How to link a Microsoft Outlook calendar to On-Call Optimizer
On-Call Optimizer supports the import of availability information from one or more Outlook calendars.
Connection Process
To link an Outlook Calendar to your On-Call Optimizer account follow the connection instructions
and click the Connect Outlook button.
You can connect any number of Outlook calendars (e.g. work and personal) to a single On-Call Optimizer account so long as you have permission to log-in and complete the authorization process with each Microsoft account.
Updating calendar selection
You can change or update which of the accessible calendars will be used as a source of availability information following the instructions for calendar configuration.
Disconnecting
To remove an Outlook Calendar connection:
- Select
Calendarsfrom the side bar - From the list of available connections click the
Disconnecticon at the bottom of the connection you wish to remove.
OAuth permissions
Disconnecting a calendar in this way will delete all credentials to the calendar held by On-Call Optimizer and prevent any further attempts to read the calendar by On-Call Optimizer, but the OAuth grant of permissions remains in place on the Microsoft side even though it can no longer by utilized by On-Call Optimizer.
For completeness you may want to also visit one of the following pages and revoke any permissions grants for On-Call Optimizer:
- My account consent page - for consumer/live.com accounts.
- My apps pages - for work accounts.
Required Permissions and Data
On-Call Optimizer uses the minimum possible set of OAuth permissions and takes steps to minimize the amount of calendar data accessed and stored.
OAuth scopes requested
- Calendars.Read
- Used to retrieve the list of available calendars to allow you to select which calendars On-Call Optimizer should process.
- Used to read event information from selected calendars to match to your availability preferences.
Data accessed
On-Call Optimizer filters all accessed events and only retains the description and start/end time details for matched events. No other calendar data is retained or stored.
3 - iCalendar
How to link any calendar providing an ICS feed to On-Call Optimizer
On-Call Optimizer supports the import of availability information from one any calendaring product that is able to provide a web-accessible iCalendar feed.
Connection Process
To add an ICS feed to your On-Call Optimizer account follow the connection instructions
and click the Add ICS URL button.
Disconnecting
To remove an ICS feed:
- Select
Calendarsfrom the side bar - From the list of available connections click the
Disconnecticon at the bottom of the connection you wish to remove.
Supported Products
On-Call Optimizer’s ICS support is compliant with the RFC 5545 specification and should work with any calendar product producing a valid iCalendar feed in this format. On-Call Optimizer has been specifically tested with ICS feeds generated by the following products:
Required Permissions and Data
The URL provided to On-Call Optimizer must not required authentication.
Data accessed
On-Call Optimizer filters events from the provided feed to minimize the amount of information processed and retained.