What's New

On-Call Optimizer is continuously improving. Get the details on the latest changes and updates.

Availability details and historical member visibility

Quality and balance details (including availability) displayed for future shifts now reflect the live state of the schedule:

  • Availability information added/removed since the shift was assigned will be reflected in the shift popup making it easier to see at a glance the up-to-date status of who may be able to take or swap the shift.
  • Members removed from the schedule since the assignment will not be shown in the availability or balance details.

A snapshot of the availability and balance details at the time the assignment was confirmed remains available when viewing the assignment directly via the ‘Assignments’ tab of the schedule.

Past members can also be included in balance tables on any assignment (live or historical) by clicking the ‘Show historic members and shifts’ link below the table.

Bugfixes and minor changes

The following bug fixes and minor changes were also released in April 2025.

  • Fixed import of availability information from non-primary Google calendars.
  • Changed the background and text colors used for calendar events to improve constrast ratios for better readability.
  • Simplified assignee names by trimming the domain portion (after the @) of an assignee’s email address when it matches the domain of the organization.
  • Reworded historical assignment descriptions to more clearly explain the contents and mechanism of confirmation.

For more details on older changes, please select a month from the list below.


April 2025

Changes and updates released in April 2025

March 2025

Changes and updates released in March 2025

February 2025

Changes and updates released in February 2025

January 2025

Changes and updates released in January 2025

November 2024

Changes and updates released in November 2024

October 2024

Changes and updates released in October 2024

September 2024

Changes and updates released in September 2024

August 2024

Changes and updates released in August 2024

July 2024

Changes and updates released in July 2024

June 2024

Changes and updates released in June 2024

May 2024

Changes and updates released in May 2024


Last updated April 9, 2025