What's New

The following changes were released to On-Call Optimizer in November 2024.

Product Improvements

• Support for importing calendars from any product capable of generating an iCalendar (ICS) feed. More details
• The badges displayed beside the name of a schedule linked with an external system (e.g. Pagerduty) have been improved to better represent the configuration of the link, in particular whether it is used to import configuration, export shifts or both. Additional documentation has also been added to explain the concept of a linked schedule.

Certifications

Significant progress has been made in On-Call Optimizer’s certification journey during November:

• Advantage Partners has been engaged to complete a SOC2 audit of On-Call Optimizer.
• Capture the Bug has been engaged to complete a black box penetration test of On-Call Optimizer.

Bugfixes and minor changes

In addition to the changes described above, the following bug fixes and minor changes were also released in October 2024.

• The “retain events” setting on individual calendars has been removed to simplify the product. User feedback showed this feature to be both confusing and infrequently required. Removing or deselecting a calendar will now cause all events imported from that calendar to be removed and unavailable for use in future assignments.

For more details on older changes, please select a month from the list below.