August 2024
The following changes were released to On-Call Optimizer in August 2024.
28 Aug 2024 - Blocked swap requests are deferred not declined
When a swap is requested On-Call Optimizer previously automatically declined the request on behalf of a member if their availability information contained a block covering the shift being swapped. Based on customer feedback, this behaviour is now changed to only defer the swap request so that the member has the opportunity to accept the swap if their circumstances have changed.
Please refer to the swap documentation for more details on the differences between declining and deferring a swap request.
02 Aug 2024 - Organization Support and Schedule Permissions
Organization Support
On-Call Optimizer now recognizes the organizational metadata provided by Google and Microsoft when authenticating from a Google Workspace or Microsoft Work account and places the On-Call Optimizer account into a corresponding organization.
The organization can be used to manage permissions for users and schedules across the organization.
Schedule Permissions
Schedule members can now be assigned a role which determines the permissions they have within the schedule. The three available roles are Admin, Member and Viewer.
Historically members had permissions equivalent to Viewer, but based on feedback and collected experience all new members added to schedules will default to being assinged the Member role, allowing them to configure and manage the settings and assignments of the schedule.
This change is being gradually deployed to Schedules and may not yet be visible in your schedule.
Feedback
Was this page helpful?
Glad to hear it! Please tell us how we can improve.
Sorry to hear that. Please tell us how we can improve.