July 2024
The following changes were released to On-Call Optimizer in July 2024.
30 July 2024 - Notification improvements
Notification for new assignments and new swap requests
On-Call Optimizer now generates notifications when a new assignment is confirmed for a schedule, and when a new swap request is created. These notifications can be received via email or Slack (via the new integration described below).
New assignment notifications are enabled by default and are sent to:
- Each member of the schedule: containing the specific shifts newly assigned to that member.
- Any linked Slack channel: describing the full set of shifts that were confirmed.
New swap request notifications are only enabled by default for Slack channels linked to a schedule. Individual members are able to opt-in if desired, but are not opted-in by default to avoid created unwanted duplication between notifying upon creation of the request, and the point at which the member receives the existing “swap response required” notification (which cannot be disabled).
Slack app
On-Call Optimizer now has a Slack app which can be used to interact with your schedules from within Slack to view current information and receive notifications for events such as new swap requests.
This feature is available to users with an organization linked account and requires installation of the On-Call Optimizer Slack App into the organizations Slack workspace.
Additional app functionality and notifications are planned in future releases.
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