October 2025

Time zone configuration

Two major improvements have been released to improve the flexibility of time zone configuration:

• You can now specify a specific time zone to use for displaying dates and times instead of using the automatically detected time zone from your system.
• If the detected time zone changes from what was originally observed when your account was created, a pop-up will now prompt you to confirm whether you want to update the stored value (e.g. if you have permanently moved country) or ignore the change (e.g. during a short trip).

Specifying a time zone or triggering a refresh of the detected system time zone can be accomplished on your profile page.

Override “out of office” event blocks

You can now annotate out of office events from your calendar that are not intended to block shift assignments using allow-oncall or allow oncall tags in the event title or description. This can be useful to distinguish cases where you are using the out of office functionality to block or reject meetings during a particular period of time, but are still available for on-call.

Annotating an out of office event with the allow-oncall tag will result in the time period being treated as if no event was present on the calendar at all. You can now also use prefer-oncall tag to convert an out of office event into an availability entry indicating a preference at that period of time.

For more details, refer to the calendar availability documentation.

Add additional responders to a swap

When creating a swap request, it is now possible to add additional responders (including users not normally present within the schedule) to the list to be notified and evaluated as candidates for the shift.

Restrict members of an assignment group to a single role per shift

A new capability has been added to ensure that members of a specified assignment group can only be assigned to a single role in a shift. A common use-case for this capability is to ensure that newer team members are only scheduled alongside more experienced team members, preventing the assignment of two newer members at the same time.

Bugfixes and minor changes

• Fixed display of time zone offset from UTC in profile and schedule configuration drop-downs to correctly show the offset including DST rather than always showing the time zone’s base offset from UTC.
• Fixed a bug that resulted in the notification of any cancelled swap including a message that the user was no longer assigned to the shift - even when they were!
• Fixed status refresh and updates on the calendar connection pages.
• The display of nested schedules on the home screen has been improved to better handle cases where the child schedules are not exported or used directly by only displaying the shifts in the resulting parent schedule that you are assigned (rather than showing the shifts assigned in the underlying child schedules).
• Fixed links from within shift popups to correctly open in the main window rather than within the popup itself!
• Fixed display of nested shifts in certain edge-case scenarios to show the actual assignee rather than the internal shift reference UUID.
• Significant reliabiltiy and robustness improvements to the Splunk integration.
• Added assignment CSV import/export capability.