Connect an On-Call Product

In this step we will establish a connection between On-Call Optimizer and the On-Call Product you are currently using to manage the on-call schedule you have chosen to link with On-Call Optimizer.

1. Login to On-Call Optimizer

If you have not already logged-in to On-Call Optimizer visit https://app.oncall-optimizer.com/login and complete the login process now.

2. Navigate to the New On-Call Product Connection page

1. Select Schedules from the main menu (on the left on desktop, or above on mobile/tablet)
2. From the Schedules page, select Create New Connection at the bottom of the page.

After following these steps you should be at https://app.oncall-optimizer.com/irm_connections/new and be able to see the logo of the existing on-call product you are using on screen.

3. Select your product and configure authentication

1. Click on the logo of the product you wish to connect to.
2. Enter your API Key in the provided field and click Continue

Screencast

Next Steps

Once you have configured an API key, On-Call Optimizer will begin the process of connecting to the chosen product and collecting details of the available schedules. This may take a couple of minutes during which you will see a loading spinner.

Click below to begin reading the next steps while the connection is created.

Continue with: Selecting a schedule to link