Connection

To establish a connection between On-Call Optimizer and a supported On-Call Product follow these steps.

1. Login to On-Call Optimizer and navigate to the On-Call Products section

1. Select On-Call Products from the side bar.
2. From the On-Call Products page, select Create New Connection at the bottom of the page.

After following these steps you should be at https://app.oncall-optimizer.com/irm_connections/new and be able to see the logo of your On-Call Product on screen.

3. Select your On-Call Product and configure authentication

1. Click on the logo of the On-Call Product you are connecting to.
2. Enter your API Key in the provided field and click Continue

Screencast

Done

Once you have configured an API key, On-Call Optimizer will begin the process of connecting to the chosen product and collecting details of the available schedules. This may take a couple of minutes during which you will see a loading spinner.