Separate business and after-hours shifts (delegated to a partner team)
This schedule configuration is commonly used when two teams in different time-zones are able to provide coverage during different hours of the day.
Note how (unlike the basic after hours) example where every day of the week is treated the same, this example also demonstrates the use of the Weekdays wildcard in the shift configuration to achieve the result of having Saturday and Sunday also treated as after-hours and assigned to the partner team for the full 48-hour period.
Shift Configuration Entries
| Day: | Hour: | Minute: | Primary: | Secondary: |
|---|---|---|---|---|
| Weekdays | 09 | 00 | BEST_MEMBER | [Not assigned] |
| Weekdays | 17 | 00 | partner-rotation | [Not assigned] |
Sample Assignment for the main schedule
2023-07-24 09:00 person2@example.com # Mon
2023-07-24 17:00 partner-rotation
2023-07-25 09:00 person1@example.com # Tue
2023-07-25 17:00 partner-rotation
2023-07-26 09:00 person3@example.com # Wed
2023-07-26 17:00 partner-rotation
2023-07-27 09:00 person2@example.com # Thu
2023-07-27 17:00 partner-rotation
2023-07-28 09:00 person3@example.com # Fri
2023-07-28 17:00 partner-rotation
2023-07-31 09:00 person1@example.com # Mon
Partner Team Schedule
The partner team can use any rotation configuration they like, independently of any scheduling choices made in the the main schedule. For simplicitly this example shows shifts generated as if the partner team was using the Simple Daily Rotation configuration which assigns a single shift per day.
Fully Rendered Schedule
When viewed in the On-Call Optimizer web UI, or exported to an on-call products the “fully rendered” schedule combining the above two rotations will be as follows:
2023-07-24 09:00 person2@example.com # Mon
2023-07-24 17:00 member2@example.com # Mon 10:00 in partner-rotation America/Los_Angeles
2023-07-25 09:00 person1@example.com # Tue
2023-07-25 17:00 member1@example.com # Tue 10:00 in partner-rotation America/Los_Angeles
2023-07-26 09:00 person3@example.com # Wed
2023-07-26 17:00 member3@example.com # Wed 10:00 in partner-rotation America/Los_Angeles
2023-07-27 09:00 person2@example.com # Thu
2023-07-27 17:00 member2@example.com # Thu 10:00 in partner-rotation America/Los_Angeles
2023-07-28 09:00 person3@example.com # Fri
2023-07-28 17:00 member3@example.com # Fri 10:00 in partner-rotation America/Los_Angeles
2023-07-29 17:00 member3@example.com # Sat 10:00 in partner-rotation America/Los_Angeles
2023-07-30 17:00 member1@example.com # Sun 10:00 in partner-rotation America/Los_Angeles
2023-07-31 09:00 person1@example.com # Mon
2023-07-31 17:00 member2@example.com # Mon 10:00 in partner-rotation America/Los_Angeles
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