Concepts
Understand the key concepts, data and information used in an On-Call Optimizer schedule
Schedules
Understand how the core scheduling functionality of On-Call Optimizer works.
An effective on-call schedule must be flexible and ensure that on-call shifts fit around other commitments in each team members life.
On-Call Optimizer takes the hassle out of maintaining flexible on-call schedules and provides a foundation for teams to experience an on-call environment that delivers growth in expertise.
Assignments
Assignments record individual shifts in the schedule
Operating Lifecycle
Learn about the common operations and events that regularly occur for each schedule.
Schedule Balance
Understand how On-Call Optimizer balances shifts across members
Members
Schedule members can have differing roles, configuration and permissions governing their interaction with the schedule.
Configuration
Understand the configuration options for a schedule and their effects.
Destinations
Describes how external integrations are configured and kept up to date with shifts.
Shift Swaps
Simple, automated assistance to resolve unexpected changes in availability
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