If you believe you have found a vulnerability in On-Call Optimizer, or are seeing unexpected behaviour that you believe has security implications, please follow the guidelines below.
To report a security concern, please email us at urgent-issue@oncall-optimizer.com with a description of the issue and steps to reproduce (if known).
Authenticated On-Call Optimizer users can access a token from the help page within the application at https://app.oncall-optimizer.com/help. Please include this token in your report to ensure faster notification and response.
Upon discovering a vulnerability:
Once a vulnerability has been reported
Once a fix for a vulnerability has been deployed
At all times, we expect you to act with professionalism, maintaining a high standard of conduct, including confidentiality. We expect any discovered vulnerability is reported directly to On-Call Optimizer in the first instance, in order to allow us to protect our customers as effectively as possible.
If you have found a vulnerability in On-Call Optimizer and follow the responsible disclosure process, we will acknowledge your contribution publicly on this page if requested.
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