MKMBA Ltd. trading as On-Call Optimizer (we, us, our) complies with the New Zealand
Privacy Act 2020 (the Act) when dealing with personal information. Personal
information is information about an identifiable individual (a natural
person).
This policy sets out how we will collect, use, disclose and protect your personal information.
This policy does not limit or exclude any of your rights under the Act. If you wish to seek further
information
on the Act, see www.privacy.org.nz
We may change this policy by uploading a revised policy onto the website. The change will apply from
the date
that we upload the revised policy.
This policy was last updated on Tuesday 24th October 2023.
We collect personal information about you from:
- you, when you provide that personal information to us, including via the website and any related service,
through any registration or subscription process, through any contact with us (e.g. telephone call or email), or
when you buy or use our services and products
- third parties where you have authorised this or the information is publicly available.
If possible, we will collect personal information from you directly.
We will use your personal information:
- to provide services and products to you
- to market our services and products to you, including contacting you electronically (e.g. by text or email for
this purpose)
- to improve the services and products that we provide to you
- to undertake credit checks of you (if necessary)
- to bill you and to collect money that you owe us, including authorising and processing credit card
transactions
- to respond to communications from you, including a complaint
- to conduct research and statistical analysis (on an anonymised basis)
- to protect and/or enforce our legal rights and interests, including defending any claim
- for any other purpose authorised by you or the Act.
On-Call Optimizer’s use and transfer to any other app of information received from Google APIs
will adhere to the
Google API Services
User Data Policy,
including the Limited Use requirements.
We may disclose your personal information to:
- any business that supports our services and products, including any person that hosts or maintains any
underlying IT system or data centre that we use to provide the website or other services and products
- a credit reference agency for the purpose of credit checking you
- other third parties (for anonymised statistical information)
- a person who can require us to supply your personal information (e.g. a regulatory authority)
- any other person authorised by the Act or another law (e.g. a law enforcement agency)
- any other person authorised by you.
A business that supports our services and products may be located outside New Zealand. This may mean
your
personal information is held and processed outside New Zealand.
We will take reasonable steps to keep your personal information safe from loss, unauthorised
activity, or other
misuse.
Subject to certain grounds for refusal set out in the Act, you have the
right to access your readily retrievable personal information that we hold and
to request a correction to your personal information. Before you exercise this
right, we will need evidence to confirm that you are the individual to whom the
personal information relates.
In respect of a request for correction, if we think the correction is
reasonable and we are reasonably able to change the personal information, we
will make the correction. If we do not make the correction, we will take
reasonable steps to note on the personal information that you requested the
correction.
If you want to exercise either of the above rights, email us at
privacy@oncall-optimizer.com. Your email should
provide evidence of who you are and set out the details of your request (e.g.
the personal information, or the correction, that you are requesting).
We may charge you our reasonable costs of providing to you copies of your personal information or
correcting that
information.
While we take reasonable steps to maintain secure internet connections, if you provide us with
personal
information over the internet, the provision of that information is at your own risk.
If you follow a link on our website to another site, the owner of that site will have its own
privacy policy
relating to your personal information. We suggest you review that site’s privacy policy before you provide
personal information.
We use cookies (an alphanumeric identifier that we transfer to your computer’s hard drive so that we
can
recognise your browser) to monitor your use of the website. You may disable cookies by changing the settings on
your browser, although this may mean that you cannot use all of the features of the website.
If you have any questions about this privacy policy, our privacy practices, or if you would like to
request
access to, or correction of, your personal information, you can contact us at privacy@oncall-optimizer.com.
