MKMBA Ltd. trading as On-Call Optimizer (we, us, our) complies with the New Zealand
Privacy Act 2020 (the Act) when dealing with personal information. Personal
information is information about an identifiable individual (a natural
person).
This policy sets out how we will collect, use, disclose and protect your personal information.
This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz
Changes to this policy
We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy.
This policy was last updated on Tuesday 24th October 2023.
Who do we collect your personal information from
We collect personal information about you from:
you, when you provide that personal information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), or when you buy or use our services and products
third parties where you have authorised this or the information is publicly available.
If possible, we will collect personal information from you directly.
How we use your personal information
We will use your personal information:
to provide services and products to you
to market our services and products to you, including contacting you electronically (e.g. by text or email for this purpose)
to improve the services and products that we provide to you
to undertake credit checks of you (if necessary)
to bill you and to collect money that you owe us, including authorising and processing credit card transactions
to respond to communications from you, including a complaint
to conduct research and statistical analysis (on an anonymised basis)
to protect and/or enforce our legal rights and interests, including defending any claim
for any other purpose authorised by you or the Act.
On-Call Optimizer’s use and transfer to any other app of information received from Google APIs
will adhere to the Google API Services User Data Policy,
including the Limited Use requirements.
Disclosing your personal information
We may disclose your personal information to:
any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products
a credit reference agency for the purpose of credit checking you
other third parties (for anonymised statistical information)
a person who can require us to supply your personal information (e.g. a regulatory authority)
any other person authorised by the Act or another law (e.g. a law enforcement agency)
any other person authorised by you.
A business that supports our services and products may be located outside New Zealand. This may mean your personal information is held and processed outside New Zealand.
Protecting your personal information
We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.
Accessing and correcting your personal information
Subject to certain grounds for refusal set out in the Act, you have the
right to access your readily retrievable personal information that we hold and
to request a correction to your personal information. Before you exercise this
right, we will need evidence to confirm that you are the individual to whom the
personal information relates.
In respect of a request for correction, if we think the correction is
reasonable and we are reasonably able to change the personal information, we
will make the correction. If we do not make the correction, we will take
reasonable steps to note on the personal information that you requested the
correction.
If you want to exercise either of the above rights, email us at
privacy@oncall-optimizer.com. Your email should
provide evidence of who you are and set out the details of your request (e.g.
the personal information, or the correction, that you are requesting).
We may charge you our reasonable costs of providing to you copies of your personal information or correcting that information.
Internet use
While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.
If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide personal information.
COOKIES
We use cookies (an alphanumeric identifier that we transfer to your computer’s hard drive so that we can recognise your browser) to monitor your use of the website. You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of the website.
CONTACTING US
If you have any questions about this privacy policy, our privacy practices, or if you would like to request access to, or correction of, your personal information, you can contact us at privacy@oncall-optimizer.com.
About On-Call Optimizer
On-Call Optimizer eliminates conflict and frustration from on-call scheduling, improving work-life
balance
and maximising the willingness and ability of all team members to participate in on-call duties with confidence
their personal constraints
and needs will be respected by the schedule.
Founded by Matt Brown, a seasoned Google SRE
and DevOps leader who has spent
more than 20 years participating in and helping run on-call rotations.
Matt's expertise guides On-Call Optimizer's
philosophy and feature development allowing your team to benefit from industry leading expertise and
techniques that deliver simple, humane
on-call scheduling without spending significant amounts of time or money!
Schedule a 30 minute chat with Matt to discuss how On-Call Optimizer can help you today.
