Videos

Simpler, faster scheduling

Transcript

Hi, I'm Matt, founder of On-Call Optimizer.

Today I'm excited to introduce you to our refreshed interface. It incorporates lots of your feedback, and makes managing schedules and swapping shifts simpler and faster than ever before.

Let's start on Home, where you land when you sign in.

The sidebar is gone and navigation is now along the top. Your calendar connections have moved under the profile menu.

The calendar now defaults to a four-week view, focused on what's coming up, not what's already passed.

If you prefer the old month-based calendar view, use the menu at the top right of the calendar to switch back.

In that menu you'll also see new options to control which events are shown on the calendar.

On Home, the event layers default to your upcoming shifts and the availability imported from your connected calendars.

Hover over or click on any event for details, or to start a swap request.

Swap requests are now integrated with the calendar.

Shifts with a pending swap request are clearly marked on the event and in the popup.

A summary of all swap requests sits just above the calendar, to the left of the view menu.

A click in the popup or on the summary opens the swap panel, so you can view and respond without leaving the calendar.

A request waiting for your response takes you straight to the options, while a swap you've requested shows the progress of responses.

The calendar for a schedule shows all assigned shifts, as well as those planned for the next scheduled assignment.

Availability information for all schedule members, which was previously hidden in a separate tab, is now an event layer that you can enable on the main calendar.

A new card on the right-hand side of the schedule header shows who's on call right now, and the status of any connected integrations.

The swap indicators and the summary are also present, providing visibility into swap requests for any member's shifts, not just your own.

The Reports tab provides quick access to the latest evaluation of the schedule's balance and penalties applied by other rules.

And the Timeline tab lists the assignments that contributed shifts to the schedule or are awaiting confirmation.

If you're an admin, make sure to check out the next video covering configuration and settings.

Otherwise, thanks for watching. Check our docs for full details,

and if you have any feedback or questions, I'd love to hear from you. Email me: matt@oncall-optimizer.com. Thanks!

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About On-Call Optimizer

On-Call Optimizer eliminates conflict and frustration from on-call scheduling, improving work-life balance and maximising the willingness and ability of all team members to participate in on-call duties with confidence their personal constraints and needs will be respected by the schedule.

Founded by Matt Brown, a seasoned Google SRE and DevOps leader who has spent more than 20 years participating in and helping run on-call rotations.

Matt's expertise guides On-Call Optimizer's philosophy and feature development allowing your team to benefit from industry leading expertise and techniques that deliver simple, humane on-call scheduling without spending significant amounts of time or money!

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Schedule a 30 minute chat with Matt to discuss how On-Call Optimizer can help you today.

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Or visit mattb.nz to read Matt's writing on SRE, DevOps and technology.

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